How to Add Flag Prospect Series as a Safe Sender

Our emails include things you do not want to miss: your account confirmation link, registration receipts, combine updates, and notices when results are posted. Because we are a newer sender, some email providers send our messages to spam or junk, particularly the first one.

Marking us as a safe sender takes about a minute and tells your email provider to deliver our messages to your inbox. Our emails come from noreply@flagprospectseries.com (account confirmations and password resets) and info@flagprospectseries.com (registrations, receipts, and updates). The easiest fix is to allow the whole domain, flagprospectseries.com, where your provider lets you, as the steps below do.

First, check your spam folder

If you are waiting on an email from us, look in your Spam, Junk, or Promotions folder first. If you find it there, open it and use "Not spam" or "Not junk" (steps below), then follow the instructions for your email provider so future emails arrive in your inbox.

Gmail

On a computer:

1. Open Spam from the menu on the left (click "More" if you do not see it).
2. Open our message and click "Report not spam."
3. Click the three dots in the top right of the message and choose "Filter messages like this."
4. In the "From" field, enter flagprospectseries.com and click "Create filter."
5. Check "Never send it to Spam," then click "Create filter."

If you use the Gmail app, open Spam, open our message, tap the three dots, and choose "Report not spam." Also check the Promotions tab. If our email is there, drag it to Primary and choose "Yes" when asked to do this for future messages.

Outlook and Hotmail (Outlook.com, Microsoft 365)

1. Open the Junk Email folder and open our message.
2. Click "Report" and choose "Not junk."
3. Click the gear icon (Settings), then "Mail," then "Junk email."
4. Under "Safe senders and domains," click "Add," enter flagprospectseries.com, and save.

Yahoo Mail

1. Open the Spam folder, select our message, and click "Not spam."
2. Click the gear icon (Settings), then "More Settings," then "Filters."
3. Click "Add new filters," name it Flag Prospect Series, and set the sender to contain flagprospectseries.com.
4. Choose the Inbox as the folder to deliver to, then save.

Apple Mail and iCloud Mail

1. Open our message (check the Junk folder if you cannot find it).
2. Tap or click the sender name or address, then choose "Add to Contacts."
3. On iPhone and iPad, you can also tap the sender, choose "Add to VIP," and get notified when we email you.

Messages from people in your Contacts are delivered to your inbox.

Any other email provider

Open our message, add noreply@flagprospectseries.com and info@flagprospectseries.com to your address book or contacts, and look for a "Not spam" or "Not junk" option on the message. Most email providers will deliver mail from your contacts to your inbox.

School and work email accounts

Many schools and organizations run extra filters that can hold or quarantine messages from senders they have not seen before. If our email has not arrived after several minutes and it is not in your spam folder, ask your IT department to allow email from the domain flagprospectseries.com. If that is not possible, signing up with a personal email address is a good alternative.

Still not seeing our emails?

Reply to any message you did receive, or reach out through the Contact page on our site, and we will help you get set up.